PASSENGER INFORMATION

Weight & Balance Requirements

Helicopters, like all aircraft, are weight-and-balance sensitive. We need accurate individual passenger weights at booking to plan fuel loads and seat assignments safely.

• Standard adult weights are calculated at 90kg for males and 70kg for females

• Maximum single passenger weight on our Robinson R44 is 130kg

• Maximum combined passenger weight is typically 260–270kg depending on tour

• If anyone in your group is heavier than the standards, please advise at booking — we may need to limit total passengers or assign you to our larger Robinson R66

Honesty here helps us — under-reporting weights can affect fuel planning and safety. We're not judging anyone, we're just doing the maths.

Age Guidelines

• No minimum age — even toddlers can fly

• Children 12 and under must be accompanied by an adult

• Infants under 3 years may fly free seated on a parent's lap (depends on flight requirements)

• No upper age limit — our oldest passenger to date was 92

Health Considerations

Motion Sickness

Helicopters fly smoothly — there's no bumpy take-off run, and we don't bank steeply on most scenic routes. Most motion-prone passengers fly comfortably. If you're particularly sensitive:

• Take Travacalm or Kwells about 30 minutes before your flight

• Eat lightly before flying — empty stomach is worse than a small meal

• Look at the horizon, not down — focusing on close objects can trigger nausea

• Ginger lollies are available on request

Fear of Flying / Nervous Flyers

You are not alone. Many of our happiest first-time guests started the day nervous.

• The cabin is much quieter than you expect — Bose noise-cancelling headsets remove most of the engine noise

• Tell us at check-in if you're anxious and we'll talk you through it

• Our pilots fly smoothly and steadily — no aerobatic banking, no sudden manoeuvres

• The flight is short enough to feel manageable — most of our guests are surprised by how relaxing it actually is

Pregnancy

Pregnant passengers are generally fine to fly through the second trimester, but please:

• Mention pregnancy at booking

• Bring a medical clearance from your GP if past 28 weeks

• Avoid morning sickness windows — book afternoon flights if mornings are rough

Mobility, Hearing, or Vision Needs

Tell us at booking and we'll make sure your flight is comfortable:

• We can assist with boarding for guests with limited mobility

• Visual cues during the safety briefing can supplement verbal instructions for guests with hearing impairments

• Registered assistance animals welcome — pets not permitted on the aircraft